Privacy Information

Privacy Policy

Privacy Information - Luna Surf Hikka

Last update: November 27, 2025

This Privacy Policy describes how personal data of users visiting the website www.lunasurfhikka.com ("Site") is collected, used and protected.

1. Data Controller

Data Controller:

Luna Surf Hikka (PVT) Ltd 00345673

Email: info@lunasurfhikka.com

2. Personal Data Collected

While browsing the Site, we may collect:

a) Technical data

  • IP address
  • Browser type
  • Device information
  • Anonymous browsing data for statistical purposes

b) Voluntarily provided data

  • Name, surname, email
  • Messages sent through contact forms

The Site does not collect sensitive data.

3. Purpose of Processing

Data is collected for the following purposes:

  • Respond to requests sent through contact forms
  • Manage bookings or communications related to offered services
  • Improve user experience and Site performance
  • Anonymous statistical analysis (e.g. Google Analytics or similar services)

The legal basis for processing is user consent and/or the execution of pre-contractual measures.

4. Cookies and Tracking Tools

The Site may use technical cookies and anonymous analysis tools to improve user experience.

If an analysis service is used (e.g. Google Analytics), data is collected in aggregate and anonymous form.

For more information on cookies used, please consult the Cookie Policy.

5. Data Retention

Data is retained for the time necessary for the purposes for which it was collected, or until the user requests deletion.

6. Data Sharing

Personal data is not sold or transferred to third parties. It may only be shared with:

  • Technical providers managing Site hosting
  • Anonymous analysis services
  • Email providers (e.g. ImprovMX, Gmail)

All providers comply with GDPR or equivalent standards.

7. Extra-EU Data Transfer

Some providers (e.g. Google, ImprovMX) may have servers outside the European Union. Transfers take place through contractual clauses compliant with GDPR.

8. User Rights (GDPR)

Users may request at any time:

  • Access to their data
  • Rectification or update
  • Deletion ("right to be forgotten")
  • Limitation of processing
  • Opposition to processing
  • Data portability

To exercise these rights, contact: info@lunasurfhikka.com

9. Data Security

The Controller adopts adequate technical and organizational measures to protect data from unauthorized access, loss or disclosure.

10. Changes to this Privacy Policy

The Controller may update this policy at any time. Changes will be published on this page.

11. Contact

For questions about the Privacy Policy, you can write to:

info@lunasurfhikka.com

Privacy Policy | Luna Surf Hikka - Privacy Information